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Financial Capability Director

Financial Capability Director

King County, Washington

Northwest Access Fund is pleased to announce an exciting opportunity to lead a growing Financial Capability Program providing financial coaching, education, and benefits planning services to people with disabilities and older adults across Washington and Oregon.

The position will be primarily remote, with regular work expected around King County, WA when safe to resume in-person activities.


Northwest Access Fund’s mission is to offer people with disabilities in Washington and Oregon customized loans, financial coaching, and other resources to promote access to assistive technology, independence, financial resilience, and life opportunities.

About Us

Northwest Access Fund is a 501(c)(3) nonprofit Community Development Financial Institution (CDFI) established by and for people with disabilities. We envision a world where all people with disabilities have access to the resources they need to fully participate and thrive in our communities.

Northwest Access Fund is guided by the life-changing impact of assistive technology and financial stability, by the notion that everyone should have affordable access to assistive technology, and by the understanding that people with disabilities face institutional, attitudinal, and financial barriers that limit life opportunities. We recognize that people with disabilities are not a uniform population and many face intersectional barriers, particularly in relation to race, ethnicity, and gender.

Our core operating values are:

Impact: We are focused and driven to deliver effective services.
Respect: We respond with compassion, creativity, and kindness to reduce barriers while upholding the dignity of those we serve.
Community-driven: We are led by people with disabilities for people with disabilities, and design solutions for diverse communities, perspectives, experiences, and circumstances.
Person-centered: We recognize that everyone has unique circumstances and collaborate with individuals, families, and other organizations to support access to community resources.

Position Summary

The Financial Capability Director provides strategic vision and leadership to deliver high-quality, community-specific financial coaching and education to people with disabilities and older adults across Washington and Oregon. As part of the Executive Management Team, the Financial Capability Director will assist with establishing and carrying out long-range goals and strategies for Northwest Access Fund and provide leadership and management of the Financial Capability Program. The Director may also maintain a modest caseload of primarily low-income people with disabilities.

Areas of Responsibility

As a member of the Executive Team, develop annual plans based on the organization’s vision and ensure alignment between program activities and the organization’s values. Provide strategic leadership of Financial Capability Program, a growing program with funding already secured up to 2024. The program currently consists of: individual financial coaching and benefits planning; group financial workshops; linked credit-builder products; and community-specific financial education resources.

Program Management
Ensure delivery of high-quality, effective financial coaching and education services that meet evident community needs. Ensure program data is kept up to date. Regularly review program data and evaluation metrics, making recommendations and implementing strategic changes to enhance coaching and education services. Foster strong relationships with peer organizations around our dual-state service area, with a particular emphasis in King County, WA, to grow the reach of programmatic activities.

Staff Supervision and Development
Provide leadership of a geographically dispersed staff of financial coaches that fosters a collaborative team. Provide supervision (primarily virtually) to financial coaches that supports outstanding client services. Provide for staff training and development opportunities matched to organization capacity and needs and staff talents. As a member of the Executive Team, collaborate on recruiting a team of financial coaches that reflects the communities Northwest Access Fund serves.

Direct Service
May maintain a modest caseload of primarily low-income people with disabilities, providing coaching sessions over the phone, by video conference, or in person. Partner with clients, many of whom access public benefits, to establish financial goals, pursue available resources, and develop strategies to resolve past and present financial concerns. Training in financial coaching for people with disabilities will be provided.

Qualifications and Skill Requirements

The ideal candidate will possess most of the following qualities and attributes:

  • Strong commitment to Northwest Access Fund’s mission.
  • Strong orientation toward social justice and disability justice concerns.
  • Passion for and experience in working with diverse communities, including communities of color and disability communities.
  • Understanding of economic inequality and the structural barriers linked to poverty.
    Demonstrated success in building and managing collaborative teams.
  • Ability to build and maintain professional relationships with clients, staff, and partners based on respect and patience.
  • Knowledge of public benefit systems, such as TANF, SNAP, SSDI, and SSI.

We anticipate qualified candidates to have the following skills and experience:

  • Bachelor’s degree or equivalent experience.
  • Three years of management experience.
  • Proven record in successful program design and implementation.
  • Proven ability to maintain confidentiality.

Physical Requirements and Work Environment

  • Primarily works in standard office conditions and climate.
  • Primarily works at a desk and computer, likely for extended periods of time.
  • All staff work remotely from home day-to-day, with the expectation of in-person activities in and around King County, WA when public health allows.


  • $68,000 – $78,000 DOE.
  • Option of employer paid health, dental, and vision benefits for the employee (100% of premium covered for employee).
  • Option of enrollment in SIMPLE IRA (matches up to 3% of salary).
  • Paid time off: Starting level of 18 vacation days annually in addition to 11 holidays and 15 sick days.

Application Procedure

  • To apply, please email resume and cover letter with the subject line FINANCIAL CAPABILITY DIRECTOR to Ellie Vainker at ellie@nwaccessfund.org.
  • In your cover letter, please address relevant experience, qualifications, and reasons for your interest in the position.
  • Application review will commence September 20. Applications will be reviewed and assessed as received until position is filled.

All job offers are contingent on the following:

  • Completion of a satisfactory background check.
  • Satisfactory reference checks.


Please email Ellie Vainker with questions at: ellie@nwaccessfund.org.

We encourage individuals with disabilities and people from BIPOC communities to apply.