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COVID-19 Resources

We know these are challenging times for everyone. As we all navigate this public health crisis, Northwest Access Fund is committed to being available as a community resource. We will do our best to update these resources throughout the crisis. 

Please note that this page is not intended to be exhaustive. However, we want to have the most accurate information possible. Please let us know if you have any updates to these resources or if you know of any resources not represented here by emailing info@nwaccessfund.org.

If you would like to select by a particular resource type, please click on the corresponding text below.

Utility Assistance

The Washington Utilities and Transportation Commission (UTC) has announced that customers cannot be disconnected for nonpayment of utilities until April 30, 2021. Late fees and deposits for new customers will be waived through October 27, 2021.

Washington Utilities and Transportation Commission (UTC)

The Washington UTC approved temporary changes to Cascade Natural Gas’s Washington energy Assistance Fund (WEAF) to provide aid to customers who have lost income due to the COVID-19 pandemic. Those who are struggling to pay their bills can apply for hardship grants of up to $400. Low-income verification processes have also been relaxed.

  • Call Cascade at 1-888-522-1130 or find your local agency here.

Learn more about energy assistance programs throughout Washington State with other companies by visiting this link.

Washington State Low Income Home Energy Assistance Program (LIHEAP)

Washington State LIHEAP is available to households at or below 125% of the federal poverty level, although specific eligibility is determined by your local provider. Find your provider and learn more here.

Snohomish County Energy Assistance Program

The Snohomish County Energy Assistance Program provides assistance one-time per heating season to eligible households.

  • Call (425) 388-3880 to apply.

Seattle City Light and Seattle Public Utilities

Seattle City Light and Seattle Public Utilities are not disconnecting customers for non-payment during the COVID-19 Civil Emergency, and are offering deferred payment plans to impacted customers.

Additionally, income-eligible residential customers can self-certify to join the Utility Discount Program (UDP) and access heavily discounted utilities by simply signing a short form that attests to their household income rather than providing income documentation.

Puget Sound Energy

During the pandemic, Puget Sound Energy (PSE) is not disconnecting customers for non-payment and is working with customers to establish payment plans and deferred payments. To learn more about how you can take advantage of these policies, visit this link.

To learn more about PSE’s Home Energy Lifeline Program (HELP), which offers bill payment assistance beyond LIHEAP, click here.

Tacoma Public Utilities (TPU) – Emergency Assistance Program

Tacoma Public Utilities’ Emergency Assistance Program provides a utility credit of up to $250 for eligible households to use towards TPU bills. To be eligible, you must have a current TPU account, live in the dwelling unit as the primary residence, have residential, single metered service, and have an income that does not exceed 200% of the federal poverty guidelines. L:earn more about eligibility and apply online by following this link.

Avista

Avista has stopped all utility disconnects and collections during this time. Energy assistance programs may also be available. Find the location nearest you to get in touch, or call (800) 227-9187.

Pacific Power

Pacific Power has suspended disconnections and late fees and is offering payment plans to customers. Go online or call to learn more.

  • Phone: 1-888-221-7070

Utility Assistance

Oregon Low Income Home Energy Assistance Program (LIHEAP)

Oregon LIHEAP is available to households earning below 60% of the state median income before taxes. Learn more and find your local agency in order to apply here, or call 1-800-453-5511.

Oregon Energy Fund 

The Oregon Energy Fund (OEF) is a nonprofit organization that provides energy bill assistance to low-income Oregon households. OEF can provide assistance to households at or below 70% of the state median income. Learn more and apply here.

Multnomah County Energy Assistance Program for COVID-Impacted Households

Multnomah County is offering energy assistance to eligible households, who must:

  • Reside in Multnomah County
  • At least one household member has been impacted by COVID-19 including, but not limited to loss of employment, reduction or loss of income, etc.
  • Have a total monthly household income is at or below 80% Area Median Income (AMI)
  • To be eligible, households are able to provide current (previous 30 days) documentation of gross income or proof on enrollment in any of the following programs: WIC, TANF, SNAP, SSI, Medicaid, OHP, LIHEAP or OEAP

The amount of assistance is determined by individual household need, but cannot exceed $1500. Assistance is available for electric (PGE/PPL), Natural Gas, oil and/or propane.

To schedule an appointment to apply remotely, call 503-988-5910 or email energy.covid@multco.us.

Human Solutions

Human Solutions provides utility assistance to very low-income households in Portland and East Multnomah County.

  • To learn about heat and power assistance, call (503) 405-7877.
  • To learn about the Water Discount Program, call (503) 548-0217.

Impact NW- Energy Assistance Program

Impact NW provides energy assistance to 6,000 households a year in the Portland area.

  • To learn more and apply, call (503) 294-7444.

Portland Water Bureau

The Portland Water Bureau is waving late fees, offering deferred payments, and has prohibited all shut-offs during the coronavirus crisis. Learn more and apply for financial assistance online here or call 503-865-4357.

Portland General Electric

Portland General Electric customers can go online or call to request payment extensions and payment plans. PGE has also temporarily suspended disconnections and late fees. You can log into your online account or call to request financial help.

  • Phone: 1-800-542-8818

Northwest Natural

Northwest Natural has suspended disconnections and late fees for customers.

  • Phone: 1-800-422-4012

Pacific Power

Pacific Power has suspended disconnections and late fees and is offering payment plans to customers. You can go online or call to learn more.

  • Phone: 1-888-221-7070

Food Assistance

United Way – Free Meals for Kids and Teens

United Way has provided a list of sites offering free meals for kids and teens during school closures. Unfortunately, meals are not available to families.

Seattle Food Committee

Locate food banks throughout the Greater Seattle Area via this online map.

Byrd Barr Place

Byrd Barr Place offers a food bank three days a week. They are also committed to preventing homelessness and can provide temporary rental assistance or connect you to housing resources.

  • Location: 722 18th Ave, Seattle, WA 98122
  • Phone: (206) 812-4940

El Centro De La Raza

El Centro de la Raza offers a food bank three days a week for people of all backgrounds. They also offer a  Community Connector Program that helps participants apply for public benefits and services including SNAP (Food Stamps), utilities discount programs, energy assistance programs, Apple Health, and low-cost cell phone and internet plans.

  • Locations throughout Seattle and Federal Way
  • Phone: (206) 329-0786

Spokane Food Fighters

This grassroots effort is providing hot meals, food boxes, and produce for families of individuals who have been laid off. To request a meal, visit this link or call (509) 220-0817.

Pan Foundation

The Pan Foundation is offering $300 of assistance to certain individuals who have been diagnosed with COVID-19 or directed to self-quarantine by a healthcare provider or government agency. To be eligible, you must also: have cancer or a chronic or rare disease, be on on Medicare, and have an income at or below 400% of the federal poverty level. the assistance can be used to cover medical and transportation expenses, as well as groceries and other food.

  • Call 1-866-316-7263 to apply.

Emergency Feeding Program

The Emergency Feeding Program offers drive-through pick-up for essential foods including bread, produce, pasta, dairy and meat. Sign-up is not required, but check the calendar online here for when you can go.

Nourish Pierce County

Nourish Pierce County is providing prepackaged groceries to those in need, offering both “Drive Through” and “Walk Up” models. They have permanent and mobile food banks across the county; to find a location near you, check online here. No registration or documentation is required.

  • Phone: 253-383-3164

Washington Department of Social and Health Services: Basic Food (“Food Stamps”)

Recipients of Basic Food (EBT) will receive the maximum monthly allotment for their household size for their March and April benefits. Recipients will also not be subjected to the ordinary three-month time limit. Learn more here.

If you do not currently receive benefits and want to check your eligibility and apply, click here.

Washington Department of Social and Health Services: Temporary Assistance for Needy Families (TANF)

TANF provides temporary cash assistance to families with few assets and little-to-no income. To learn more about eligibility and to apply, click here.

WIC: Special Supplemental Nutrition Program for Women, Infants, and Children

WIC provides nutritious foods for low-income women, infants, and children up to age five. To learn more about applying in Washington State, visit this link or call 1-800-322-2588.

Benefits.gov Overview of Food Resources

Benefits.gov is dedicated to providing the most up-to-date information to help citizens access resources from our Partner agencies throughout the coronavirus pandemic. The U.S. Department of Agriculture (USDA) Food and Nutrition Service (FNS) has created more flexibility within their programs to best serve citizens in need.

Learn more about available programs and requirements here.

Food Assistance

Sunshine Division – Food Box Delivery

The Portland Non-Emergency Police Department is taking referrals for emergency food deliveries to individuals who are home-bound, medically fragile, and/or otherwise vulnerable. Delivery is currently only available in Portland and Gresham due to demand.

  • Learn more and request a box here, or call (503) 609-0285.

Oregon Food Bank – Food Bank Finder

Search for a food bank near you, across the state of Oregon.

Partners for a Hunger-Free Oregon

Partners for a Hunger-Free Oregon provide an overview on food resources available for SNAP, school meals, WIC, college students, food pantries, and meals on wheels online here.

Oregon Food Resource List

For an expansive list of Oregon food resources, including free groceries, free meals, and free produce by area served and updated regularly, see this document.

Care to Share

Care to Share coordinates assistance to families who live in Beaverton, Aloha, and Portland and are in need of food and other basic necessities. To make a request for food assistance and/or to learn about their partnerships with several food pantries, call (503) 591-9025 between 9:00am and 1:00pm.

Care to Share also offers limited assistance with utilities bills. Call (503) 726-0407 to learn more.

St. Juan Diego St. Vincent De Paul Pantry

Food pantry and food box delivery to home-bound individuals in Washington County (only). The food pantry is open Mondays 4:00-5:30pm, Thursdays 10:00-11:30am, and Fridays 11:00am-12:30pm. Call in the first half hour Thursday or Friday to request food delivery.

  • Location: 5995 NW 178th Avenue, Portland, OR 97229
  • Call the food pantry at (503) 985-6046 or the main phone at (503) 644-1615.

Aloha Church of God

Free groceries from a shopping-style pantry, with limits on monthly use. Open Wednesdays 1-3pm, Thursdays 1-3pm, and Saturdays 10am-12pm.

  • Location: 18380 SW Kinnaman Rd, Aloha, OR 97007
  • Phone: (503) 649-5678

Pan Foundation

The Pan Foundation is offering $300 of assistance to certain individuals who have been diagnosed with COVID-19 or directed to self-quarantine by a healthcare provider or government agency. To be eligible, you must also: have cancer or a chronic or rare disease, be on on Medicare, and have an income at or below 400% of the federal poverty level. the assistance can be used to cover medical and transportation expenses, as well as groceries and other food. Call 1-866-316-7263  to apply.

Oregon Supplemental Nutrition Assistance Program (SNAP)

To see if you’re eligible for food benefits in Oregon, you can call 2-1-1 . If you are a senior or a person with a disability, you can also call Oregon ADRC at 1-855-ORE-ADRC (1-855-673-2372). You can apply online here. SNAP time limits are temporarily suspended nationwide, and recipients will receive the maximum monthly allotments for their March and April benefits.

Oregon Temporary Assistance for Needy Families (TANF)

TANF provides temporary cash assistance to families with few assets and little-to-no income. To learn more about eligibility and to apply, click here.

WIC: Special Supplemental Nutrition Program for Women, Infants, and Children

WIC provides nutritious foods for low-income women, infants, and children up to age five. To learn more about applying in Oregon, visit this link or call (971) 673-0040.

Benefits.gov Overview of Food Resources

Benefits.gov is dedicated to providing the most up-to-date information to help citizens access resources from our Partner agencies throughout the coronavirus pandemic. The U.S. Department of Agriculture (USDA) Food and Nutrition Service (FNS) has created more flexibility within their programs to best serve citizens in need.

Learn more about available programs and requirements here.

Rent & Housing

WA 211

Washington State offers 2-1-1 as a resource for families facing financial or situational struggles. Just dial 2-1-1 and you will be connected to an operator who will help direct you to available resources that fit your needs.

King County Eviction Prevention and Rent Assistance Program

King County has launched a rental assistance program that will pay some large residential landlord properties and manufactured home parks in bulk payments for eligible tenants. To be eligible, an individual’s household income must be at or below 50% of the Area Median Income over the past 60 days and must have at least one month of unpaid or partially unpaid rent since March 1, 2020. In addition, tenants must meet one of the following eligibility requirements:

  • Rent-burdened: 50% or more of current monthly income is needed to pay rent.
  • Previously homeless within last five years; includes experiences of couch surfing/doubled up.
  • Eviction history within last seven years.
  • Housing disrupted due to household member race, ethnicity, gender identity, sexual orientation, or religion.
  • At risk of severe illness as per the Centers for Disease Control: 62 years old or older, underlying health condition.
  • Disability of any household member. Includes a physical, developmental, mental, or emotional impairment, including impairment caused by alcohol or drug abuse, post-traumatic stress disorder, or brain injury. A person with HIV/AIDS is considered disabled.

The first step for tenants is to fill out the Interest Form. Eligible interested tenants will then move into a lottery pool. If selected from the lottery, they will be prompted to fill out an official application. Applicants should note that landlords must agree to the program as well.

Northwest Consumer Law Center

The Northwest Consumer Law Center (NWCLC) created a webinar series on how to survive the financial impacts of COVID-19. Webinar topics include COVID-19 and: your mortgage, landlord/tenant law, your student loans, managing consumer debt, bankruptcy, dealing with debt collectors, and protecting your equity. You can also call their intake line at 206-805-1722 for information on their free, virtual legal clinics available for low- and moderate-income consumers.

Tenancy Preservation Program – WA State Department of Commerce

The Washington State Tenancy Preservation Program provides relief to low-income tenants facing eviction for non-payment of rent. To learn more, visit the site here.

United Way of King County

United Way of King County announced an expanded program of rental assistance but closed their application due to overwhelming demand. To sign up for information on rental assistance when it reopens, click here.

FREE 253 Program for Renters and Landlords

FREE 253 is a collaborative approach to assisting renters and landlords as the end of the moratorium on
evictions approaches. Through this effort, both renters and landlords can contact Tacomaprobono to
facilitate creating a payment plan, using mediation if needed, and addressing any other concerns related
to their housing and safety. This program is free and serves residents of Pierce County.

All Seattle Kids Home

Multilingual service focuses on families in imminent risk of homelessness. They can provide critical resources to help families remain in safe housing or find new housing.

  • Phone: (206) 488-2692

Byrd Barr Place

Byrd Barr Place is committed to preventing homelessness in Seattle and can provide temporary rental assistance or connect you to housing resources. They also offer a food bank three days a week.

  • Location: 722 18th Ave, Seattle, WA 98122
  • Phone: (206) 812-4940

Downtown Emergency Service Center (DESC)

DESC can assist with rent and legal fees for people facing eviction in Seattle.

  • Phone: (206) 464-1570

Washington Department of Social and Health Services (DSHS)

  • Phone: 1-800-865-7801

Volunteers of America – Western Washington

Volunteers of America provides affordable housing and support.

  • Call (425) 259-3191 to learn more.

Salvation Army

The Salvation Army works to prevent homelessness in the King County area. Services include eviction prevention, move-in and security deposit assistance, limited rent help, and utility bill assistance. Counseling services are also available. Assistance is by appointment only and may require an interview process.

Catholic Community Services & Catholic Housing Services

Services available throughout Western Washington.

  • East King County:
      • Phone: (425) 213-1963 x2
  • Seattle and South King County:
      • Phone: (253) 850-2523

Jewish Family Services (JFS)

JFS provides services to people of all backgrounds. Financial assistance may be available for emergencies like eviction prevention, move-in costs such as first/last months’ rent and security deposits, medical expenses, past due utility bills, transportation, or school clothes.

  • Location: 1601 16th Ave, Seattle, WA 98122
  • Phone: (206) 861-8796

Solid Ground – Housing Resources (King County)

Solid Ground offers limited one-time rental assistance, as well as free eviction counseling, advice for those who receive eviction notices, and information on tenants’ rights and responsibilities.

  • Phone: 1-800-621-4636

St. Vincent De Paul

The Society of St. Vincent de Paul provides social services, resources and financial assistance nationwide to individuals of all backgrounds and religions. The parish nearest you may be able to help with food, clothing, gasoline, medicine, rent, utilities, and transportation.

  • Seattle Area Phone: (206) 767-6449
  • Portland Area Phone: (503) 235-8431

Young Women’s Christian Association – YWCA (Seattle/King/Snohomish)

  • Phone: (206) 461-4888

Lifespring (Bellevue)

  • Phone: (425) 451-1175

LifeWire

LifeWire helps victims of domestic violence situations in north and east King County by assisting with rent. They’ll also help with finding new housing and preventing homelessness among domestic violence victims and their children.

  • Phone: (425) 746-1940

Plymouth Housing Group

Plymouth Housing Group provides permanent, supportive housing for single adults 18 years or older who are homeless or have income less than 30% of the local median income.

  • Location: 2113 3rd Avenue, Seattle, WA 98121
  • Phone: (206) 374-9409

World Relief Seattle

World Relief Seattle provides resources for refugees and immigrants in the Seattle area.

  • Phone: (253) 277-1121

University Churches Emergency Fund

The University Church Emergency Fund can offer emergency assistance up to once per year. Income limitations apply; call the program for emergency financial assistance and/or referrals to other nonprofits.

  • Location: 4515 16th Ave NE, Seattle, WA 98105
  • Phone: (206) 524-7885

Wellspring Family Services

Wellspring Family Services offers programs including eviction prevention and rental assistance, including limited financial assistance and cash grants for low-income (50% or less of HUD income guidelines) and working poor individuals and families. You can also speak to a counselor about housing stability services, advocacy, and eviction prevention programs.

  • Location: 1900 Rainier Ave. S., Seattle, WA, 98144
  • Phone: (206) 902-4271

West Seattle Helpline

West Seattle Helpline provides limited emergency rent assistance to prevent eviction from homes and apartments.

  • Phone: (206) 932-4357

Washington Homeownership Hotline

For information and assistance, call 1-877-894-HOME.

Modest Needs

Modest Needs is a nonprofit organization that provides short-term financial assistance to families in temporary crisis. Modest Needs vets applicants, and people all over the world can donate to those in need. You can apply for help online here.

Rent & Housing

211Info

Oregon offers 2-1-1 as a resource for families facing financial or situational struggles. Just dial 2-1-1 and you will be connected to an operator who will help direct you to available resources that fit your needs.

COVID-19 Rent Relief Program – Multnomah County

Multnomah County is offering rent relief through to eligible households with a member enrolled in case management services with Multnomah County Intellectual and Developmental Disabilities. The purpose of the COVID-19 Rent Relief Program is to prevent evictions caused by the financial and health impacts of COVID-19. Eligible households must have income below 80% of the median household income for a family of their size, live in Multnomah County, and meet one of the following additional requirements:

  • A loss of income (or increase in expenses) due to COVID-19 related factors
  • Compromised health status or elevated risk of infection or vulnerability to COVID-19
  • Diagnosed or exposed to COVID-19

The COVID-19 Rent Relief Guidelines offer more guidance. Eligible individuals should fill out the  COVID-19 Housing Assistance Request Form and send it back to iddhousingassistance@multco.us

  • Phone: 503-823-4000

Community Alliance of Tenants (CAT) Renters’ Rights Hotline

The Renters’ Rights Hotline gives tenants detailed information on their rights and practical suggestions to help protect those rights. If you live in one of their funded counties (Multnomah, Washington, Jackson, Marion, or Coos), you can access this service for free. If you live elsewhere in oregon, you may need to become a CAT member.

  • Phone: 503-288-0130
      • Hours: Mondays, Wednesdays, Fridays, and Saturdays: 1-5PM, Tuesdays: 6-8PM
  • If you are Deaf or hard of hearing, you can submit an accommodation request for an appointment by emailing hotline@oregoncat.org.

City of Hillsboro – Emergency Rent Assistance

The City of Hillsboro will offer 42 households up to $1,200 in rent assistance through Community Assistance. To be eligible, you must be 72 hours past due on the current month’s rent.

  • To learn more and request assistance, call Community Action at 503-615-0770.

Home Forward’s Short Term Rental Assistance (STRA)

Households in Multnomah County that earn less than half the median income for a household of their size in the Portland area are eligible for assistance through the STRA program.

  • To learn more, call 2-1-1 or 503-222-5555 from a cell phone.

Salvation Army

The Salvation Army has locations across Oregon, where they can provide bill payment assistance to families in need. For a list of Oregon locations, click here or call the appropriate number below.

YWCA of Greater Portland

Through The Yolanda Project, YWCA of Greater Portland provides rapid re-housing and eviction prevention grants for domestic violence survivors.

  • To get help, call (503) 988-6400.

Volunteers of America – Oregon

Volunteers of America provides affordable housing and support.

  • Call (503) 235-8655 to learn more.

ImpactNW

ImpactNW provides housing and rental assistance in the Portland area.

  • Call (503) 721-1740 to learn more.

Immigrant & Refugee Community (IRCO)

IRCO provides training and anti-poverty assistance, including housing resources, to immigrants and refugees in the Portland area.

  • Contact (503) 234-1541 to learn more.

Human Solutions

Human Solutions provides housing stability support for families who are at risk of homelessness.

  • To learn more, call (503) 548-0200 or (503) 405-7875.

Society of St. Vincent de Paul – Portland Council

The Society of St. Vincent de Paul provides emergency financial assistance for rent.

  • Call (503) 235-8431 ext. 2 between 9:30am and 12:00pm to learn more.

Northwest Housing Alternatives (NHA) – Home Base

NHA’s Home Base program provides eviction prevention services, including limited financial assistance for past-due or current rent and utilities, as well as supportive case management and rapid re-housing. Individuals must live in Clackamas County to be eligible for services.

  • If you or someone you know is in need of support, call (503) 655-8575.

Northwest Pilot Project (NWPP)

NWPP provides short-term rental and deposit assistance to stabilize housing for those in need. To be eligible, your household must include at least one individual over 55 years old, no individuals under 18 years old, and you must either live in Multnomah County or be homeless.

  • To request an assessment, call (503) 227-5605.

Catholic Community Services of Lane County

CCS can provide emergency rental assistance to eligible households.

  • Call (541) 345-3628 ext. 408 for a screening.

Springfield-Eugene Tenant Association (SETA)

SETA is dedicated to renters’ rights and interests. They accomplish their goals by assisting, educating, and empowering tenants in the Springfield-Eugene area. Contact via their website here.

  • Phone: 541-972-3715

Access the Law (ATL)

ATL is a nonprofit legal services organization assisting and representing community members of modest means. ATL provides quality legal services for working and low-income families and individuals, including landlord tenant law. Visit their website to find the appropriate location to contact.

Oregon Law Center/Legal Aid of Lane County

The Lane County Legal Aid Office of OLC serves low-income residents throughout Lane County. They accept cases based on priorities that are set through a client needs assessment, and offer services in areas including housing and benefits. Call for intake.

  • Phone: 541-485-1017

Modest Needs

Modest Needs is a nonprofit organization that provides short-term financial assistance to families in temporary crisis. Modest Needs vets applicants, and people all over the world can donate to those in need. You can apply for help online here.

 

Child Care

Child Care Aware of Washington Family Center

The Family Center has expanded its operations to support families seeking child care, child care providers, and employers needing child care options for their workforce. They are focused on providing essential workers with child care and subsidies for care.

  • To learn more and/or to receive a referral, call 1-800-466-1114.

Boys & Girls Club of King County

Select Boys & Girls Clubs of King County are open for essential workers. Essential workers who need youth care during the health crisis can attend any open Clubs for a joining fee of $50. The daily cost of $25 per person is waived until school districts reopen. For more information, click here.

Child Care

Oregon Department of Education – Emergency Child Care

The Oregon Department of Education is offering Emergency Child Care, prioritizing the children of essential workers (including first responders, health care professionals, and other individuals working outside the home).

The governor also expanded eligibility for financial assistance through the Employment-Related Day Care Program (ERDC) to better serve working families. To learn more, click here, and fill out this form to apply.

To learn more and receive a customized referral, call 211, text the keyword “children” or “niños” to 898211 (TXT211), or email children@211info.org.

Internet & Computer Resources

Low-Cost Internet Providers

National Locator Tool for Low-Cost Internet, Devices, and Technology Courses

This tool, through HUD’s nonprofit partner EveryoneOn, allows you to find local resources based on your zip code.

Washington State Health Care Authority

The Health Care Authority is offering free cell phones and minutes to low-income individuals through the Lifeline program. For information on phone services and carriers, click here. Once you have chosen a carrier, apply online or by phone.

CenturyLink Lifeline

Lifeline helps make communications services affordable to low-income consumers, who can choose to apply it to either voice services or broadband services, but not both. CenturyLink provides Lifeline internet service throughout Washington State and Oregon.

  • Area Served: CenturyLink service areas
  • Qualifications/Application Procedure: To qualify, you must have an income below 135% of the federal poverty line or you must receive one or more listed federal benefit. For more information on eligibility and applying, visit this page for Washington State or this page for Oregon.
  • Cost: Provides a discount of $9.25 on monthly internet service in Washington State and up to $12.75 on monthly service in Oregon.

Comcast/Xfinity Internet Essentials

Home internet service and low-cost computers for low-income families.

COVID-19 Update:

    • Xfinity is offering free internet service for two months for new Xfinity Internet Essentials customers who apply and are approved by December 31, 2020.
    • The Internet Essentials download/upload speed will increase to 25Mpbs/3Mpbs. This speed will remain the new base speed moving forward.
    • Households with outstanding debt owed to Comcast may now be eligible for Internet Essentials, if they apply and are approved by December 31, 2020.
  • Area Served: Xfinity service areas
  • Qualifications/Application Procedure: You can qualify if child in your household is eligible for the National School Lunch Program (NSLP), you receive HUD housing assistance, you are a community college student in Colorado or Illinois, or you are a verified low-income veteran or senior. To learn more and apply, click here.
  • Cost: $9.95/month for internet speeds up to 15 Mpbs, with in-home Wi-Fi included. Participants also have the option to buy a low-cost computer for $149.99 plus tax.

Cox Connect2Compete

Low-cost high-speed internet service options.

COVID-19 Update:

    • Cox is providing two months of free Connect2Compete service for customers who sign up between July 21 and December 31, 2020.
    • Cox is teaming up with PCs for People to provide discounted, refurbished equipment to customers.
    • Learn more here.
  • Area Served: Zip codes throughout Washington State and Oregon
  • Qualifications/Application Procedure: To qualify, you must have at least one child in K-12, receive certain federal assistance, and live in certain service areas. To learn more and apply, visit this link.
  • Cost: $9.95/month for up to 15 Mpbs from Cox, plus a free Wi-Fi modem.

Spectrum Internet Assistance

Low-cost internet service for qualifying households.

COVID-19 Update: Spectrum has made all of their Wi-Fi hotspots available for public use.

  • Area Served: Areas throughout Washington State and Oregon
  • Qualifications/Application Procedure: To qualify, a member of your household must receive National School Lunch Program (NSLP), the Community Eligibility Provision (CEP) of NSLP, or Supplemental Security Income (for those 65 and older) benefits. To learn more and apply, visit this link.
  • Cost: $14.99/month for 30 Mpbs and no data caps, including a free modem. In-home Wi-Fi available for an extra $5/month.

PCs for People

Low-cost, high-speed internet service for qualifying households.

  • Area Served: Service areas include Washington State and Oregon
  • Qualifications/Application Procedure: To qualify, you must earn below 200% of the federal poverty level or you must currently be enrolled in an income-based government assistance program. To learn more, click here.
  • Cost: Internet service is $15/month and includes unlimited 4G LTE service. Customers have the option of buying a wireless LTE modem if needed ($80), as well as low-cost computers and other devices.

ConnectAll by InterConnection

Low-cost computers and internet service, providing an array of desktops and laptops to low-income individuals at a reduced cost.

  • Area Served: All 50 states
  • Qualifications/Application Procedure: You can qualify for internet service through their Mobile Citizen program if you reside in a low-income zip code, receive any form of government assistance, are currently a student, or have a total income under $50,000/year. To apply, call 206-633-1517 ext. 114 (ext. 118 for Spanish), email info@interconnection.org, or create an account here, provide verification, and purchase your Internet plan online.
  • Cost: $11.95/month for internet service.

FreedomPop

FreedomPop offers free to low-cost wireless internet and cellular service.

  • Area Served: Check to see if your zip code qualifies here.
  • Qualifications/Application Procedure: There is no application procedure; simply go to the choose whatever plan and/or device best suit your needs.
  • Cost: Varies on device and area you live in, generally $0-20/month.

Internet First by Wave

Internet First provides Internet speeds of up to 25 Mpbs to low-income households.

  • Area Served: Multiple U.S. states, including Washington State and Oregon
  • Qualifications/Application Procedure: To qualify, you must participate in a public assistance program such as the National School Lunch Program, housing assistance, Medicaid, SNAP, or SSI. For a full list and to apply, visit this link.
  • Cost: $9.95/month, with modem included. They are currently offering the first 60 days for free.

Internet & Computer Resources

Low-Cost Internet Providers

National Locator Tool for Low-Cost Internet, Devices, and Technology Courses

This tool, through HUD’s nonprofit partner EveryoneOn, allows you to find local resources based on your zip code.

CenturyLink Lifeline

Lifeline helps make communications services affordable to low-income consumers, who can choose to apply it to either voice services or broadband services, but not both. CenturyLink provides Lifeline internet service throughout Washington State and Oregon.

  • Area Served: CenturyLink service areas
  • Qualifications/Application Procedure: To qualify, you must have an income below 135% of the federal poverty line or you must receive one or more listed federal benefit. For more information on eligibility and applying, visit this page for Washington State or this page for Oregon.
  • Cost: Provides a discount of $9.25 on monthly internet service in Washington State and up to $12.75 on monthly service in Oregon.

Comcast/Xfinity Internet Essentials

Home internet service and low-cost computers for low-income families.

COVID-19 Update:

    • Xfinity is offering free internet service for two months for new Xfinity Internet Essentials customers who apply and are approved by December 31, 2020.
    • The Internet Essentials download/upload speed will increase to 25Mpbs/3Mpbs. This speed will remain the new base speed moving forward.
    • Households with outstanding debt owed to Comcast may now be eligible for Internet Essentials, if they apply and are approved by December 31, 2020.
  • Area Served: Xfinity service areas
  • Qualifications/Application Procedure: You can qualify if child in your household is eligible for the National School Lunch Program (NSLP), you receive HUD housing assistance, you are a community college student in Colorado or Illinois, or you are a verified low-income veteran or senior. To learn more and apply, click here.
  • Cost: $9.95/month for internet speeds up to 15 Mpbs, with in-home Wi-Fi included. Participants also have the option to buy a low-cost computer for $149.99 plus tax.

Cox Connect2Compete

Low-cost high-speed internet service options.

COVID-19 Update:

    • Cox is providing two months of free Connect2Compete service for customers who sign up between July 21 and December 31, 2020.
    • Cox is teaming up with PCs for People to provide discounted, refurbished equipment to customers.
    • Learn more here.
  • Area Served: Zip codes throughout Washington State and Oregon
  • Qualifications/Application Procedure: To qualify, you must have at least one child in K-12, receive certain federal assistance, and live in certain service areas. To learn more and apply, visit this link.
  • Cost: $9.95/month for up to 15 Mpbs from Cox, plus a free Wi-Fi modem.

Spectrum Internet Assistance

Low-cost internet service for qualifying households.

COVID-19 Update: Spectrum has made all of their Wi-Fi hotspots available for public use.

  • Area Served: Areas throughout Washington State and Oregon
  • Qualifications/Application Procedure: To qualify, a member of your household must receive National School Lunch Program (NSLP), the Community Eligibility Provision (CEP) of NSLP, or Supplemental Security Income (for those 65 and older) benefits. To learn more and apply, visit this link.
  • Cost: $14.99/month for 30 Mpbs and no data caps, including a free modem. In-home Wi-Fi available for an extra $5/month.

PCs for People

Low-cost, high-speed internet service for qualifying households.

  • Area Served: Service areas include Washington State and Oregon
  • Qualifications/Application Procedure: To qualify, you must earn below 200% of the federal poverty level or you must currently be enrolled in an income-based government assistance program. To learn more, click here.
  • Cost: Internet service is $15/month and includes unlimited 4G LTE service. Customers have the option of buying a wireless LTE modem if needed ($80), as well as low-cost computers and other devices.

ConnectAll by InterConnection

Low-cost computers and internet service, providing an array of desktops and laptops to low-income individuals at a reduced cost.

  • Area Served: All 50 states
  • Qualifications/Application Procedure: You can qualify for internet service through their Mobile Citizen program if you reside in a low-income zip code, receive any form of government assistance, are currently a student, or have a total income under $50,000/year. To apply, call 206-633-1517 ext. 114 (ext. 118 for Spanish), email info@interconnection.org, or create an account here, provide verification, and purchase your Internet plan online.
  • Cost: $11.95/month for internet service.

FreedomPop

FreedomPop offers free to low-cost wireless internet and cellular service.

  • Area Served: Check to see if your zip code qualifies here.
  • Qualifications/Application Procedure: There is no application procedure; simply go to the choose whatever plan and/or device best suit your needs.
  • Cost: Varies on device and area you live in, generally $0-20/month.

Internet First by Wave

Internet First provides Internet speeds of up to 25 Mpbs to low-income households.

  • Area Served: Multiple U.S. states, including Washington State and Oregon
  • Qualifications/Application Procedure: To qualify, you must participate in a public assistance program such as the National School Lunch Program, housing assistance, Medicaid, SNAP, or SSI. For a full list and to apply, visit this link.
  • Cost: $9.95/month, with modem included. They are currently offering the first 60 days for free.

Computer Funding Options

Seattle Community Network (SCN)

SCN offers free and low-cost Internet-ready computers to folks who need them. Please not that they have a long waiting list, and you may have to wait 4-6 months for a computer.

ConnectAll by InterConnection

ConnectAll by InterConnection sells low-cost refurbished laptops, desktops, and other devices for low-income individuals. To browse their online store, follow this link.

COVID-19 Update: InterConnection’s outlet store in Seattle is closed until further notice.

Northwest Access Fund

Northwest Access Fund provides low-interest loans to individuals with disabilities, including seniors with age-related functional limitations, in Washington State and Oregon. Loans can be used to purchase computers and software.

Computer Funding Options

Free Geek – Welcome to Computers

Provides multi-week digital literacy training throughout the Portland metro area for low-income adults. Participants receive a computer and 1 year of technical support at the end of the training.

COVID-19 Update: Free Geek is providing modified services while public access to the building is limited. Their Plug Into Portland program, which offers free computers to K-12 students in exchange for a set amount of volunteer time at a registered 501(c)3 nonprofit, school, or a local library, is still operating. You can email plugin@freegeek.org for more information.

In addition, Free Geek has an online store for for low-price computers and other technologies, which you can find here.

  • Location: 1731 SE 10th Avenue, Portland, OR 97214
  • Phone: 503-232-9350
  • Email: info@freegeek.org

Blanche Fischer Foundation

The Blanche Fischer Foundation provides grants to improve the personal independence of Oregon-state residents with physical disabilities and demonstrated financial need. Grants range up to $1200 and have covered iPads and computer software in the past.

  • Phone: 503-246-4941
  • Apply online here.

Northwest Access Fund

Northwest Access Fund provides low-interest loans to individuals with disabilities, including seniors with age-related functional limitations, in Washington State and Oregon. Loans can be used to purchase computers and software.

Computer & Technology Training Programs

Northshore Senior Center

The Northshore Senior Center has been at the forefront of training seniors in computer learning since 1992. Around 1,500 students come to the labs each year to learn the basics of computing for work or pleasure. Lab computers and software are kept up to date so that seniors can keep their skills up to current market trends.

COVID-19 Update: Northshore Senior Center is open for essential services only at this time, which include medical transportation, meals on wheels, to-go meals, their pop-up pantry, and social services support. Learn more about essential services here. For a calendar of online activities, click here.

PROVAIL

PROVAIL’s Assistive Technology Computer Groups offer an opportunity for individuals with disabilities to increase computer and technology skills in a group of their peers. Computer classes and training for individuals with disabilities including specially designed programs for individuals with cognitive disabilities.

  • Location: 12550 Aurora Ave N., Seattle, WA 98133
  • Phone: 206-826-1050
  • Email: Gabe at gabriel@provail.org

Special Technology Access Resource: STAR Center

The STAR Center provides skills training on computers, the Internet, and related assistive technologies specifically for people with disabilities.

COVID-19 Update: Please note that the STAR Center is currently closed due to COVID-19, and does not yet have a set date to re-open.

Tacoma Area Coalition for Individuals with Disabilities (TACID)

TACID offers a computer lab with some adaptive software, as well as individualized instruction, to individuals with disabilities.

COVID-19 Update: Please note that TACID will remain closed due to coronavirus until further notice.

  • Location: 6315 S 19th St.,Tacoma, WA 98466
  • Phone: 253-565-9300

Computer & Technology Training Programs

Multnomah County Library – Computer Help

With locations throughout Portland and Multnomah County, the Multnomah County Library provides a variety of classes on computer use and technical help.

COVID-19 Update: Please note that the Multnomah County Library is not currently open to the public and in-person classes are cancelled until further notice.

  • Location: Multnomah County
  • Phone: 503-988-5123

Rogue Area Senior Computer Assistance League (RASCAL)

RASCAL provides a variety of classes on computer and phone-related technical skills, geared towards seniors, in southwestern Oregon. Online registration is required.

COVID-19 Update: Please note that RASCAL is closed until further notice.

  • Location: 214 SW 4th St., Grants Pass, OR 97526

Phones & Phone Service

Telecommunication Equipment Distribution (TED)

TED distributes specialized telecommunication equipment that enables Washington residents to have independent use of the telephone. Residents of Washington State who are deaf, hard of hearing, deaf-blind, or speech disabled are eligible. Equipment costs operate on a sliding fee scale; many clients receive equipment at no cost. For more information on available equipment, go here.

Washington State Lifeline Assistance

Lifeline Assistance, operated through the Federal Communication Commission (FCC), provides low-income individuals with free cell phones and inexpensive cell phone plans. Eligible individuals must have an income at or below 135% of the Federal Poverty Guidelines, or be participating in certain federal assistance programs, such as SNAP or Medicaid. Find Washington State service providers here.

Phones & Phone Service

Telecommunication Devices Access Program (TDAP)

TDAP loans out adaptive telephone equipment at no charge and with no income restrictions to Oregon residents who have a loss in hearing, speech, vision, mobility or cognition. You can apply online here.

  • Email: puc.rspf@state.or.us
  • Phone: (800) 848-4442 or (503) 373-7171
  • TTY: (800) 648-3458 or (503) 378-6962

Oregon Lifeline Assistance

Lifeline Assistance, operated through the Federal Communication Commission (FCC), provides low-income individuals with free cell phones and inexpensive cell phone plans. Eligible individuals must have an income at or below 135% of the Federal Poverty Guidelines, or be participating in certain federal assistance programs, such as SNAP or Medicaid. Learn more about discounted and free service options in Oregon here.

  • Phone: 800-848-4442 or 503-373-7171
  • TTY: 800-648-3458 or 503-378-6962

Services for the Deaf Community

Linguabee

Linguabee is offering free Video Remote Interpreting (VRI) at COVID-19 test sites across the country.

Washington State Department of Health ASL Complete Videos Series

These YouTube videos by the Washington State Department of Health on COVID-19 are available with closed captioning and ASL.

Services for the Deaf Community

Linguabee

Linguabee is offering free Video Remote Interpreting (VRI) at COVID-19 test sites across the country.

Oregon Public Health Videos

These YouTube videos by the Oregon Public Health Division on COVID-19 are available with closed captioning, but not ASL.